Outstanding Record of Success
Established Confidence and Credibility
Image API has a proven history of helping clients achieve their goals and fulfill their missions in the content-intensive world of business process improvement. Our record of 100% successful projects is an exceptional achievement and provides assurance that you will achieve the results you require.
Our content-intensive BPM solutions are based on a unique ability to understand our client’s needs. In addition to the guidance we provide through our Professional Services group, Image API:
- Supplies software to enable automation and reduce dependence on slow, manual activities
- Staffs and operates business processing services to enable focused attention on non-core functions
- Enables the flexibility to adjust to seasonal peaks and valleys
- Operates shared services document processing centers for greater efficiency
- Provides the expertise to take advantage of technology-driven process improvement
Service Solution Example
Florida citizens have felt the pain of the recession as all families have. However, the ability to apply and receive unemployment claim benefits within the established time frame has been a constant with the support of Image API. We touch and process every claim. At a high level the state’s regional offices scan incoming claims; Image API conducts all the data entry work and loads the claims into our iCenter ECM application that is tied into the state’s core UC processing application. All work must be completed within 24 hours and enables the state to have elasticity as volumes fluctuate.
