Document Imaging

To be effective and efficient when it comes to information management, accessibility is key.  Our paper-to-digital document conversion services will transform the way you access, share and store information.
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We apply technology to achieve efficiency, accuracy and quality in all phases of operations—including document transport, file tracking, document prep, scanning, post scanning processes, indexing, quality assurance, output and file return. Experienced project managers work closely with clients to design a capture strategy that ensures the maximum utility of the digital files we create.  Image API combines more than two decades of experience with state-of-the-art technology to make the transformation successful, affordable and compatible with our client’s existing infrastructure and end-user needs.

BACKFILE SCANNING SERVICES > Bulk document imaging of existing paper records

DAY FORWARD SCANNING SERVICES > Document imaging as documents arrive

CLOUD HOSTING > Host output files securely in the Cloud

DOCUMENT PICK UP & DELIVERY > Pick up & delivery from office or post office box

FILE STORAGE > Storage of paper documents during & after imaging

DOCUMENT PROCESSING CENTERS > Setup new operation centers for document imaging or process at one of our 3 existing production facilities

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Image API provides BPO services to state, local and federal government, private sector businesses and educational institutions. We operate large scale document processing centers in Florida, Texas and Pennsylvania where we serve clients across North America.  Our on-site conversion solutions are optimal for many projects that require high security.  Operations are conducted according to our clients’ security, confidentiality, and compliance requirements; and we abide by ANSI/AIIM industry standards to ensure the quality needed to protect digital files for usability, longevity, and legal definition.

POWERING UP PERFORMANCE: Social Services Benefits Document Conversion

A Business Process Management solution by Image API helped keep more than 3,000 HHSC case workers processing benefit applications without interruption while awaiting rollout of a permanent statewide online benefits management system.

Image API converted 27 million pages of crucial benefits documents to digital files and provided more than 3,000 case workers with immediate access to them through the Image API web-based Axiom Pro enterprise content management system.

The project required facility acquisition and build-out, along with equipment purchase and implementation, pilot phase conversion services, and final full-scale project rollout. Staff worked in shifts 24 hours a day, six days a week to transport, convert, index, and store the 27 million pages of crucial benefits documents.