For nearly two decades, Image API has provided professional business process services to the State of Florida to support Uniform Commercial Code (UCC) filings, a public record that must be filed by lenders for commercial loans. The filing process was manual and labor intensive, and the Department of State sought to improve efficiency and transparency for UCC operations.
The Department of State engaged Image API to manage UCC operations, and Image API has since processed records associated with over $9 billion in loans annually.
Filing with UCC in Florida is now convenient and accessible via an online self-service portal – created and maintained by Image API – and which features integrated payment processing for a seamless user experience.
Filings and payments can also be made in person, at a facility operated by Image API’s business service professionals.
The value delivered for the Department of State? Reduced overhead costs, increased revenues, and improved customer experience. In addition, by using professional services to manage UCC filings, the Department of State offers citizens reliable performance and public transparency.
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