SaaS

Blog Post

11 Examples of Workflow Automation That Will Help Scale Your Organization

Workflow automation transforms manual tasks into automated processes, and in doing so, supports greater efficiency, enhanced accuracy, and improved productivity across the board.

Molly Tolley

Blog Post

Digital Workflow Automation: The Engine That Drives True Digital Transformation

While digitizing your paper content is the obvious—and necessary—first step, gaining the full value of a digital transformation requires more than turning paper records into digital content and calling it done. When you identify where paper content is necessitating inefficient manual processes, digital content opens the door to workflow automation. Workflow automation is the engine for successful digital transformation.

Ashley Decker

Blog Post

Our Perspective: Managing the Shift to a Fully Digital Work Environment

We’re writing to you directly today with a post from our team based on our experience in transforming digitally as a company as well as leading digital transformations and remote work transitions for our clients.

Ashley Decker

Blog Post

Accelerating Success: How to Save Time and Money with a Content Services Platform

The concept of a “content services platform” is relatively new, but has evolved from Enterprise Content Management (ECM). So, what exactly is a content services platform, how is it different than ECM, and how does it benefit your business?

Molly Tolley

Blog Post

Digital Voucher Process: Eliminate Paper and Increase Accessibility (+Q&As from Florida’s Department of Health)

Our discussion reveals the specific voucher processing issues the agency was experiencing, Image API’s action plan, and the impact of the streamlined and digitized voucher process.

Catherine DeStasio

Blog Post

Content Services Platform Integrations: How a Little Time Can Save a Lot of Money

Learn more about what content services platform (CSP) integrations are, how to know which integrations your CSP should support, and the importance of APIs.

Molly Tolley

Blog Post

Digital Document Management: The 2023 Complete Guide

Learn how digital document management works and what it may be costing your organization to not have a digital document management system.

Catherine DeStasio

Blog Post

6 Benefits of Using SaaS for Content & Document Management

It’s a familiar challenge for most: Modernize operations while controlling capital expenses. For government agencies and other organizations managing content amid the push for digital transformation, the challenge means finding ways to eliminate the inherent limitations of paper. To accomplish this, many organizations are moving to Software-as-a-Service (SaaS)-based document management to store, access, and manage content with relatively quick time to value.

Ashley Decker

Blog Post

The Year of Digital Transformation: Lessons Learned from 2020 and Predictions for 2021 and Beyond

In this article, our team of digital experts at Image API reflect on the 2020 calendar year and take a look forward to a future-focused 2021.

Alyssa Cuda

Blog Post

The 2022 Smart Buyer’s Guide to Document Management Systems

Guide to choosing a document management system that will support your organization for the long term.

Catherine DeStasio

Blog Post

The Best Digital Document Solutions for 2023

Digital document solutions are more popular than ever, since going paperless helps reduce overhead costs, optimizes your workflow, and eliminates any potential security threats.

Meredith Kane

Success Story

Raising the Customer Experience Bar: How the Texas Department of Aging and Disability Services Improved CX with a SaaS-Powered Self-Service Licensing Portal

Customer experience (CX) standards keep getting higher. Read how a Texas government agency is raising the bar on CX with its digital transformation for healthcare licensing.

Catherine DeStasio

Blog Post

Top 5 Misconceptions About Digital Document Storage That Expose Vulnerabilities

Click to learn our top five misconceptions about digital document management so that you can leave feeling more confident in your path to digitization.

Alyssa Cuda

Blog Post

Say Goodbye to Workflow Woes with Caledo: The Digital Automation Process Solution That Delivers Value Fast

Caledo is a digital process automation solution for state and local government agencies who need help automating processes quickly and affordably.

Ashley Decker

Blog Post

Electronic Records Management: Five Steps to Ensure Success in HR

A key part of digital transformation for HR departments is electronic records management. Learn how to ensure success with ERM in our post.

Alyssa Cuda