Workflow automation transforms manual tasks into automated processes, and in doing so, supports greater efficiency, enhanced accuracy, and improved productivity across the board.

While digitizing your paper content is the obvious—and necessary—first step, gaining the full value of a digital transformation requires more than turning paper records into digital content and calling it done. When you identify where paper content is necessitating inefficient manual processes, digital content opens the door to workflow automation. Workflow automation is the engine for successful digital transformation.

We’re writing to you directly today with a post from our team based on our experience in transforming digitally as a company as well as leading digital transformations and remote work transitions for our clients.

The concept of a “content services platform” is relatively new, but has evolved from Enterprise Content Management (ECM). So, what exactly is a content services platform, how is it different than ECM, and how does it benefit your business?

Our discussion reveals the specific voucher processing issues the agency was experiencing, Image API’s action plan, and the impact of the streamlined and digitized voucher process.

Learn more about what content services platform (CSP) integrations are, how to know which integrations your CSP should support, and the importance of APIs.

Learn how digital document management works and what it may be costing your organization to not have a digital document management system.

It’s a familiar challenge for most: Modernize operations while controlling capital expenses. For government agencies and other organizations managing content amid the push for digital transformation, the challenge means finding ways to eliminate the inherent limitations of paper. To accomplish this, many organizations are moving to Software-as-a-Service (SaaS)-based document management to store, access, and manage content with relatively quick time to value.

In this article, our team of digital experts at Image API reflect on the 2020 calendar year and take a look forward to a future-focused 2021.

Guide to choosing a document management system that will support your organization for the long term.

Digital document solutions are more popular than ever, since going paperless helps reduce overhead costs, optimizes your workflow, and eliminates any potential security threats.

Customer experience (CX) standards keep getting higher. Read how a Texas government agency is raising the bar on CX with its digital transformation for healthcare licensing.

Click to learn our top five misconceptions about digital document management so that you can leave feeling more confident in your path to digitization.

Caledo is a digital process automation solution for state and local government agencies who need help automating processes quickly and affordably.

A key part of digital transformation for HR departments is electronic records management. Learn how to ensure success with ERM in our post.